YOUR BUILDING SERVICES,
RUNNING SMARTER.
We build the system your property maintenance company runs on. One place for your work orders, your schedule, your tenants, and your buildings. Built for teams juggling many sites who are too busy on the floor to chase paperwork.
No call required. Flat monthly, no per-tech fees.
Sound like your operation?
A tenant reported a water leak at 9 PM. The request sat in an inbox until Monday. By then there was drywall damage and a bigger bill.
Your system logs every tenant request the moment it comes in and routes the urgent ones to the right tech right away.
Your tech shows up to a heating complaint with no idea how old the unit is, when it was last serviced, or what was done before.
Full unit history, equipment specs, service records, and open work orders, is on the tech's phone before they walk in.
A property manager asked for a compliance report on three buildings. It took your team a week to pull it together.
Your dashboard builds per building inspection and compliance reports on demand, so the records are always ready.
You do not know which of your managed buildings runs up the most service calls and the most labor cost.
Your dashboard shows work order volume and cost by property, so you know where to focus and what to renegotiate.
One system, built just for you.
North Star is the one place your property maintenance operation runs on. We build it around how you already work, then keep it running for you.
Three levels. Flat monthly.
The Operations Hub that runs your day to day.
- Operations Hub: work schedule, customer records, and what you are owed
- Maintenance tracker and issue list, so nothing gets missed
- Your procedures in one place, plus a virtual assistant
Everything in Core, plus the numbers at a glance.
- Everything in Core
- Owner Dashboard: money in and money owed
- How the business is performing and how the work is running
Everything in Plus, plus a portal for your customers.
- Everything in Plus
- Customer Portal: your customers see their work history and report an issue
- Maintenance reminders, and a rating when the job is done
Add what you need. Nothing you do not.
Help your team suggest the right extras without the hard sell. We build guide cards from the details you already have for each customer and job.
See pricingNot ready for the whole system? Keep your current software and add just the piece you need. Adding a tool to a plan costs less than building it on its own.
See pricingOur tools cover the common needs. If your audit turns up something specific, or you already have an idea, we build that too.
Start with the free auditWhat are you leaving on the table?
Assumes 3 jobs a week slip through from missed follow-ups, double-bookings, and quotes that never went out. North Star keeps every job in one place. Adjust the sliders to match your shop.
Get Your Free AuditBuilt for Every Type of Building Maintenance Company
Walk through a real North Star.
Take a look at a live North Star set up for an HVAC shop. Log in with one click as the owner, an employee, or a customer, and click around.
See the live demoWant to add the After-Hours Phone?
The After-Hours Phone is not part of North Star. It is an extra you can add on top once your system is running. It logs the after-hours tenant emergency so the urgent ones reach the right tech right away.
After-Hours Phone
Answers on the first ring, checks your real-time availability, and books the job while you are in the crawlspace. Pays for itself the first time it saves a missed call.
400 minutes a month included. Need round-the-clock coverage? Ask us.
Questions we get every week
Ready to stop
losing revenue?
Take the free audit. We will show you where you are losing time and work orders in your building maintenance operation, and email you a clear plan and price within one day. No call required.
Built for service businesses in Minnesota. No call required.