Pricing
One place for the jobs, the schedule, the customers, and the work. Enterprise tools, small-business price.
Start with a free audit. No call required.
The full North Star, in three levels.
See systemsMost of them are free. Buy one when a job needs it.
See toolsNot ready for the full system? Start with Spreadsheet Rescue. $750, no monthly. The $750 comes off your build fee when you move up to a North Star package.
North Star Core
Get organized. The Operations Hub that runs your day to day.
- Operations Hub: work schedule and customer records
- Maintenance tracker and issue list, so nothing gets missed
- Your procedures written down in one place
- A virtual assistant that answers questions about them
North Star Plus
Everything in Core, plus the numbers. See where the money is.
- Everything in North Star Core
- Owner Dashboard: money in and money owed
- How the business is performing, in plain language
- How the work is running, week to week
North Star Complete
Everything in Plus, plus a portal for your customers.
- Everything in North Star Plus
- Customer Portal: your customers see their work history
- They report an issue and get maintenance reminders
- They update their info and rate the job when it is done
The monthly covers hosting, support, and keeping the system running. If you stop paying, the system stops, but your information does not disappear. You get 30 days of read-only access to export everything, and if you come back within a year you restart without paying the build fee again. The full wording is in our terms.
Add to any plan
- Product SelectorFree
- After-Hours Phone+$149/mo
- Sales Advisor Assistant$750 build + $99/mo
- Custom Lead Closing Training$1,500 build + $49/mo
- SOP Procedure Training$1,000
- CRM/Billing IntegrationFrom $500
The After-Hours Phone has no build fee, and 400 minutes a month are included. Need round-the-clock coverage? Ask us.
Custom Lead Closing Training needs the Sales Advisor Assistant. Together they are $2,250 to build and $148 a month.
We quote the CRM/Billing Integration after your free audit, once we see what you use.
Add one piece of North Star instead of the whole thing. Adding a tool to a plan costs less than building it on its own, so if you want more than one, look at the plans first.
The lowest-cost way to start
Before the full system
Spreadsheet Rescue
Running on a basic spreadsheet? We turn it into a real working tool your team can use. The lowest-cost way to start, and the $750 comes off your build fee if you move up to a North Star package.
Start with the free auditBuild one piece of North Star
A single North Star module
Owner Dashboard
The numbers, on their own. Money in and money owed, how the business is performing, and how the work is running. Good if your current software shows you almost nothing.
Start with the free auditCustomer Portal
A portal on your website where your customers see their work history, report an issue, get maintenance reminders, update their info, and rate the job when it is done. On its own it needs CRM/Billing Integration (from $500) to feed it data from your current system.
Start with the free auditGrow revenue
Guided selling tools
Product Selector
A free tool that builds an interactive page where customers or your team pick the right product or service. Put it on your website or hand it to your staff.
Get it freeSales Advisor Assistant
Help your team suggest the right extras without the hard sell. We build guide cards from the details you already have for each customer and job.
Start with the free auditCustom Lead Closing Training
Needs the AdvisorYour team practices against a real customer who talks back, built on your own products, your own calls, and the objections you actually hear. Everyone gets scored.
Start with the free auditWork more efficiently
Phone, procedures, and your other software
After-Hours Phone
Takes your calls after hours or when the team is slammed, and books the job so nothing goes to voicemail. 400 minutes a month included. Need round-the-clock coverage? Ask us.
Start with the free auditSOP Procedures
Upload your notes, manuals, and handbooks. The tool reads them and writes step-by-step procedures with verification forms, and it flags anything the source did not cover so nothing gets guessed at. $199 up to 100 pages, $499 up to 500 pages. Self-serve.
Start with the free auditSOP Procedure Training
We turn your written steps into real training for new hires. The price depends on the shape of the procedures you already have.
Start with the free auditCRM/Billing Integration
We connect your system to the software you already pay for, so your records stay in one place. We quote it after your free audit.
Start with the free auditBuilt for you, run by us.
Our guarantee: if the build is not right, we fix it. If we cannot make it right, you get your build fee back. Flat monthly, no per-tech fees. Your data is yours, exported anytime.
Common questions
You pay a one time build fee to set up your system, then a flat monthly price to keep it running. The monthly is the same every month. No per person fees, no per tech fees, and no five figure setup. You see your numbers before we build anything.
Your system is built just for you and is hosted on our servers. The flat monthly keeps it online, backed up, supported, and up to date. It is the same amount every month so you always know what to plan for.
Your data is always yours. If you ever leave, we hand it over clean, no hassle. The system is hosted on our servers, but the information inside it, your jobs, your customers, and your history, belongs to you. You are never locked in.
Yes. Keep your current software and add just the piece you need, like the Sales Advisor Assistant or an Owner Dashboard. Adding a tool to a plan always costs less than building it on its own, so the plans are the better deal if you want more than one.
Take the free audit. Answer a few questions about how your business runs and we will email you a clear pick within one day. No call needed.
No. The audit is free and there is no call. We email you your plan and price within one day. If you would rather talk it through, you can ask for a short call, but it is never required.
Comparing your options?
Honest, side-by-side breakdowns against the tools businesses usually weigh.