Pricing
The system your organization runs on. Enterprise tools, small-business price.
Start with a free audit. No call required.
Not ready for the full system? Start with Spreadsheet Rescue. $750, no monthly. The $750 comes off your build fee when you move up to a North Star package.
North Star Core
Get organized. The Operations Hub that runs your day to day.
- Operations Hub: work schedule and customer records
- Maintenance tracker and issue list, so nothing gets missed
- Your procedures written down in one place
- A virtual assistant that answers questions about them
North Star Plus
Everything in Core, plus the numbers. See where the money is.
- Everything in North Star Core
- Owner Dashboard: money in and money owed
- How the business is performing, in plain language
- How the work is running, week to week
North Star Complete
Everything in Plus, plus a portal for your customers.
- Everything in North Star Plus
- Customer Portal: your customers see their work history
- They report an issue and get maintenance reminders
- They update their info and rate the job when it is done
Add to any plan
- Product SelectorFree
- After-Hours Phone+$149/mo
- Sales Advisor Assistant$750 build + $99/mo
- Custom Lead Closing Training$1,500 build + $49/mo
- Standard Lead Closing Training$149 one time
- SOP Procedures$600, no monthly
- SOP Procedure Training$1,000
- CRM/Billing IntegrationFrom $500
The After-Hours Phone has no build fee on a plan, and 400 minutes a month are included. Need round-the-clock coverage? Ask us.
Custom Lead Closing Training needs the Sales Advisor Assistant. Together they are $2,250 to build and $148 a month.
We quote the CRM/Billing Integration after your free audit, once we see what you run on.
Keep your current software. Add just the piece you need. Adding a tool to a plan costs less than building it on its own, so if you want more than one, look at the plans first.
Build one piece of the system
A single North Star module
Owner Dashboard
The numbers, on their own. Money in and money owed, how the business is performing, and how the work is running. Good if your current software shows you almost nothing.
Customer Portal
A portal on your website where your customers see their work history, report an issue, get maintenance reminders, update their info, and rate the job when it is done.
Spreadsheet Rescue
Running on a basic spreadsheet? We turn it into a real working tool your team can use. The lowest-cost way to start, and the $750 comes off your build fee if you move up to a North Star package.
Grow revenue
Guided selling tools
Product Selector
A free tool that builds an interactive page where customers or your team pick the right product or service. Put it on your website or hand it to your staff.
Get it freeSales Advisor Assistant
Help your team suggest the right extras without the hard sell. We build guide cards from the details you already have for each customer and job.
Custom Lead Closing Training
Needs the AdvisorYour team practices against a real customer who talks back, built on your own products, your own calls, and the objections you actually hear. Everyone gets scored.
Standard Lead Closing Training
The same practice trainer with ready-made scenarios instead of your own. The cheapest way to see if it helps your team.
Work more efficiently
Phone, procedures, and your other software
After-Hours Phone
Takes your calls after hours or when the team is slammed, and books the job so nothing goes to voicemail. 400 minutes a month included. Need round-the-clock coverage? Ask us.
SOP Procedures
We write down how your business runs, step by step, so it lives in one place, not just in one person's head.
SOP Procedure Training
We turn your written steps into real training for new hires. The price depends on the shape of the procedures you already have.
CRM/Billing Integration
We connect your system to the software you already pay for, so your records stay in one place. We quote it after your free audit.
Built for you, run by us.
Our guarantee: if the build is not right, we fix it. If we cannot make it right, you get your build fee back. Flat monthly, no per-tech fees. Your data is yours, exported anytime.