Comparison

ServiceTitan vs North Star

ServiceTitan is big field-service software that charges per seat, per month. North Star is the flat-priced system your shop runs on. One place for every job, an Owner Dashboard for the numbers, and a customer portal to book, check, and pay online. No per-tech fees.

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ServiceTitan

Big field-service software for dispatching, invoicing, and managing jobs. Used by large HVAC and plumbing companies. Pricing is per seat and starts at about $200 to $500 or more a month, and setup can run into five figures.

Powerful, but priced per tech. The more people you add, the more you pay.

North Star

The system your home-service business runs on, built around how you already work. One place for every job and customer, an Owner Dashboard for the numbers, and a customer portal to book, check, and pay online. One flat monthly price.

ServiceTitan is software you buy and configure. North Star is a system we build around your business and run for you.

Can run next to heavier tools, or replace the spreadsheets and whiteboards a smaller shop runs on now.

Feature-by-Feature Breakdown

CapabilityServiceTitanNorth Star
One place for every job, schedule, and customer
Owner Dashboard for the numbers
Limited
Built in
Customer portal to book, check, and pay online
Add-on
Tracks what you are owed
Flat monthly price
No per-tech fees
No five-figure setup
Built just for your shop
Standard setup
Phone answering
Optional add-on (+$149/mo)
Can run next to your current tools
Standalone

Why Shops Look Past ServiceTitan

You Pay More As You Grow

ServiceTitan charges per seat. Add a tech, pay more. North Star is one flat price each month, with no per-tech fees, so growing your crew does not grow your bill.

Jobs Scattered Everywhere

If you are running on spreadsheets, a whiteboard, and your phone, things slip. North Star puts every job, your schedule, and your customers in one place you can trust.

Hard to See the Real Numbers

It is tough to know how the shop is really doing day to day. The Owner Dashboard shows you the numbers in plain terms, so you always know where you stand.

Customers Want to Book Online

People want to book, check, and pay without playing phone tag. The customer portal lets them do all of it online, which means less back and forth for your team.

See What Your Shop Could Run On

Get a free, no-call audit and see how North Star would fit the way you already work. It takes a few minutes, and there is no sales call.

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Or see how North Star works for HVAC shops →