YOUR HVAC BUSINESS,
RUNNING SMARTER.
We build the system your HVAC business runs on. One place for jobs, schedule, customers, and what you are owed. Built for HVAC shops that are too busy on the truck to chase paperwork.
No call required. Flat monthly, no per-tech fees.
The Cost of a Shop That Runs on Sticky Notes
Every missed follow-up, double-booked crew, and quote that never went out is money that walks out the door. For a busy 3 to 8 tech shop, those small gaps add up fast. See what it could add up to for your shop with the calculator below.
North Star puts it all in one place.
Sound like your shop?
You finished the job. The customer was happy. Six months later they called someone else for the tune-up. Nobody followed up.
Your system flags that customer for a check-in at 60 days and a tune-up reminder at 90. They book with you again.
Your tech calls the office twice before he even knocks on the door because nobody can find the customer file.
Your tech opens the system on his phone. Full job history, equipment specs, and service notes are all there before he knocks.
A customer left a complaint. Someone meant to handle it. It got buried. Now it is a bad review.
The complaint goes into your system, gets flagged by how urgent it is, and stays open until it is fixed and closed with a paper trail.
You have a good feeling for how business is going. But you could not say exactly which service type made you the most money last quarter.
Your dashboard shows revenue by service type, margin by job, and your top customers, kept up to date.
These are not big failures. They are small gaps that compound, and they are exactly what MinnSight closes.
Built for shops like yours
We are a Minnesota company. We built MinnSight for the 1 to 50 tech shops that run on hustle, trust their gut, and are too busy to deal with systems that take six months to set up.
One system, built just for you.
North Star is the one place your HVAC business runs on. We build it around how you already work, then keep it running for you.
North Star tracks your Preventative Maintenance Agreements, schedules the visits, and triggers the renewals, so your slow shoulder seasons stay booked.
Running on other recurring agreements too? The maintenance tracker in your Operations Hub follows every task and renewal date so nothing slips.
Three levels. Flat monthly.
The Operations Hub that runs your day to day.
- Operations Hub: work schedule, customer records, and what you are owed
- Maintenance tracker and issue list, so nothing gets missed
- Your procedures in one place, plus a virtual assistant
Everything in Core, plus the numbers at a glance.
- Everything in Core
- Owner Dashboard: money in and money owed
- How the business is performing and how the work is running
Everything in Plus, plus a portal for your customers.
- Everything in Plus
- Customer Portal: your customers see their work history and report an issue
- Maintenance reminders, and a rating when the job is done
Add what you need. Nothing you do not.
Help your team suggest the right extras without the hard sell. We build guide cards from the details you already have for each customer and job.
See pricingNot ready for the whole system? Keep your current software and add just the piece you need. Adding a tool to a plan costs less than building it on its own.
See pricingOur tools cover the common needs. If your audit turns up something specific, or you already have an idea, we build that too.
Start with the free auditWhat your shop looks like after MinnSight
What are you leaving on the table?
Assumes 3 jobs a week slip through from missed follow-ups, double-bookings, and quotes that never went out. North Star keeps every job in one place. Adjust the sliders to match your shop.
Get Your Free AuditBuilt for Every Type of HVAC Company
Whether you run a two-truck residential shop or a multi-tech commercial operation, the same problems show up. Customer history lives in someone's head. Follow-ups get missed. Revenue leaks out.
Walk through a real North Star.
Take a look at a live North Star set up for an HVAC shop. Log in with one click as the owner, an employee, or a customer, and click around.
See the live demoWant to add the After-Hours Phone?
The After-Hours Phone is not part of North Star. It is an extra you can add on top once your system is running. It picks up the late-night burst pipe you would have lost to whoever answered first. Hear a real call below.
After-Hours Phone
Answers on the first ring, checks your real-time availability, and books the job while you are in the crawlspace. Pays for itself the first time it saves a missed call.
400 minutes a month included. Need round-the-clock coverage? Ask us.
The After-Hours Phone qualifies the caller and books the appointment, start to finish.
What your shop looks like after MinnSight
Your customers book a job, check on it, and pay you online through your portal, day or night.
Your techs see the full fixture and service history before they knock on the door.
Customer complaints are written down and tracked from the first call to the final fix.
You see exactly which service types and customers are driving your revenue.
Three Steps to Your System
No jargon. No bloated subscriptions. We build your system and set your launch timeline during onboarding.
Questions we get every week
Find out what your shop actually needs.
Take our free 2-minute quiz.
Take our free 2-minute quiz. You will get a report showing exactly where North Star can help your business, based on how your shop actually runs. No sales call. No commitment.
Built for service businesses in Minnesota. No call required.