We build the system your organization runs on.
Not software you set up. A system we build around how your business already works, and run for you.
Enterprise tools. Small-business price.
No sales call. No commitment. No tech talk.
Flat monthly, no per-tech fees, no five-figure setup.
Built in St. Paul, Minnesota. We can meet you at your shop.
Running the business is harder than it should be.
Your jobs, schedule, and customer notes live in three different places and none of them talk to each other.
A customer you helped last spring went somewhere else this fall, and you never knew to follow up.
You do not know which jobs actually made money until your accountant tells you months later.
Your team keeps making the same mistakes because nothing is written down in one place.
None of these feel big on their own. But added up, they cost you real money and real time every single week.
North Star runs the business for you.
Enterprise tools. Small-business price. We build the one system your whole business runs on, and we run it for you.
Everything in one place
Jobs, schedule, customers, and what you are owed all live in one system your whole team uses.
The numbers, plain and clear
See how the business is really doing at a glance, without digging through paperwork.
Built around how you work
We build it for your business, not a one-size-fits-all template, and we run it for you.
Here is how it works.
Three simple steps. We do the heavy lifting so you do not have to.
Here is what it looks like.
A real North Star, built for an HVAC shop. The same system gets built around your business.
The owner's view: jobs, customers, what you are owed, and your team's tools, all in one place.
One product. Three levels.
Flat monthly, no per-tech fees, no five-figure setup. You can move up a level any time as your business grows.
North Star Core
The Operations Hub that runs your day to day.
- Operations Hub: work schedule, customer records, and what you are owed
- Maintenance tracker and issue list, so nothing gets missed
- Your procedures in one place, plus a virtual assistant
North Star Plus
Everything in Core, plus the numbers at a glance.
- Everything in Core
- Owner Dashboard: money in and money owed
- How the business is performing and how the work is running
North Star Complete
Everything in Plus, plus a portal for your customers.
- Everything in Plus
- Customer Portal: your customers see their work history and report an issue
- Maintenance reminders, and a rating when the job is done
Not ready yet?
One spreadsheet turned into a real tool your team can use. A low-cost first step for $750, and the first piece of the bigger system, not the whole offer.
The $750 you spend here comes off your build fee when you move up to a North Star package. Nothing wasted.
Add-On
Want your phone answered too? Answers your calls after hours and books the job, so nothing goes to voicemail. On a plan it is $149 a month with no build fee, and 400 minutes a month included. It is an extra you can add any time, not part of the core system.
What a messy back office really costs.
The lost hours, the unpaid invoices, the jobs that slip through. They add up fast. Here is what the research shows.
Invoicing, scheduling, and data entry, the work that keeps you off the truck.
What the average small business is still waiting to collect.
Most shops stop after one, and the job goes to whoever stayed in touch.
Half of all invoices are paid after the due date, so money you earned sits and waits.
We build your system and run it for you, so you are not stuck setting it up or babysitting software. Get in early and your founding price is locked for good.
Get in early. Lock it in.
We are taking on our first 5 founding customers. Come on now and your founding price is locked for good. You get hands-on attention while we are small, and you help shape the system as we build it. You are not buying someone else's reviews. You get to be the proof.
Our guarantee: if the build is not right, we fix it. If we cannot make it right, you get your build fee back.
Built by people who built systems at Target, Stitch Fix, and GM. A real person reads your answers and writes your audit, not a bot.
Questions, answered.
North Star is the one system your whole business runs on, built just for you. It keeps your jobs, schedule, customers, and money in one place so nothing falls through the cracks.
See where your business
is leaking money.
Take the free audit. About two minutes, no call needed. We will email you a personalized audit within one day.
GET YOUR FREE AUDITBuilt for service businesses in Minnesota. Flat monthly, no per-tech fees, no five-figure setup.