YOUR POOL SERVICE BUSINESS,
RUNNING SMARTER.
We build the system your pool service business runs on. One place for your routes, your schedule, your customers, and what you are owed. Built for pool pros who are too busy testing water to chase paperwork.
No call required. Flat monthly, no per-tech fees.
Sound like your business?
A customer turned their pool over to you last spring. This year they call a competitor for the opening because nobody ever followed up about scheduling.
Your system flags every seasonal opening and closing ahead of time so customers book with you, not the other guy.
Your tech pulls up to a service stop with no idea this pool has a variable speed pump, was green-treated twice last summer, and the owner does not want algaecide.
Full chemical and equipment history is on the tech's phone before they pull up. No more starting from scratch.
A pool turned green over a long weekend. Nobody answered the phone. The homeowner went with whoever picked up first.
With the optional After-Hours Phone, weekend and after-hours calls get answered and the right tech gets dispatched, even on a Saturday morning.
You know you make more on chemical service than filter cleans, but you have no idea by how much, so you keep guessing on pricing.
Your dashboard shows margin by service type so you know exactly which work pays best and where to grow.
One system, built just for you.
North Star is the one place your pool service business runs on. We build it around how you already work, then keep it running for you.
Three levels. Flat monthly.
The Operations Hub that runs your day to day.
- Operations Hub: work schedule, customer records, and what you are owed
- Maintenance tracker and issue list, so nothing gets missed
- Your procedures in one place, plus a virtual assistant
Everything in Core, plus the numbers at a glance.
- Everything in Core
- Owner Dashboard: money in and money owed
- How the business is performing and how the work is running
Everything in Plus, plus a portal for your customers.
- Everything in Plus
- Customer Portal: your customers see their work history and report an issue
- Maintenance reminders, and a rating when the job is done
Add what you need. Nothing you do not.
Help your team suggest the right extras without the hard sell. We build guide cards from the details you already have for each customer and job.
See pricingNot ready for the whole system? Keep your current software and add just the piece you need. Adding a tool to a plan costs less than building it on its own.
See pricingOur tools cover the common needs. If your audit turns up something specific, or you already have an idea, we build that too.
Start with the free auditWhat are you leaving on the table?
Assumes 3 jobs a week slip through from missed follow-ups, double-bookings, and quotes that never went out. North Star keeps every job in one place. Adjust the sliders to match your shop.
Get Your Free AuditBuilt for Every Type of Pool Maintenance Company
Walk through a real North Star.
Take a look at a live North Star set up for an HVAC shop. Log in with one click as the owner, an employee, or a customer, and click around.
See the live demoWant to add the After-Hours Phone?
The After-Hours Phone is not part of North Star. It is an extra you can add on top once your system is running. It picks up the weekend green-pool call you would have lost to whoever answered first.
After-Hours Phone
Answers on the first ring, checks your real-time availability, and books the job while you are in the crawlspace. Pays for itself the first time it saves a missed call.
400 minutes a month included. Need round-the-clock coverage? Ask us.
Questions we get every week
Ready to stop
losing revenue?
Take the free audit. We will show you where you are losing time and jobs in your pool service business, and email you a clear plan and price within one day. No call required.
Built for service businesses in Minnesota. No call required.