What Customers Asked Report
Send us your question log and get back a short report: the questions asked most, where your team got stuck, and what to do next.
The questions your customers ask most, and what to do about them. You collect the questions. We sort them, count them, and tell you where each answer should live.
How it works
Use the free Customer Question Log. Your whole team fills it in.
A sheet, a photo of the paper log, or a typed list. Leave out customer names.
Your top questions, where your team got stuck, and what to do about it.
Get the free log here: Customer Question Log.
Where the questions come from
- Phone calls and voicemails
- Emails, texts, website chat, and social messages
- Questions your techs or staff get in person
The same question asked again and again is the point. Every repeat is time your team spends that a good answer in the right place could save.
What's in the report
- The big picture: what customers ask about most, where your team got stuck, and the one fix that would save the most time.
- Your top question topics, and whether they came by phone, email, or in person.
- The 5 questions asked most, and where to put each answer so customers find it first.
- Where your team got stuck: questions with no good answer yet.
- Your 3 next steps, each tied to a finding.
Why the stuck questions matter: if your team isn't sure of an answer, customers notice. The report helps you pick one answer and share it with everyone.
Get What Customers Asked Report
Buy it and start straight away. You'll be taken to tools.minnsightai.com to check out and begin.
Buy · $149Checkout is on tools.minnsightai.com, MinnSight's secure store.