Customer Help Guides, Done for You
Send us your manuals and notes. We write up to 10 short "try this first" guides for your customers, following strict safety rules.
How it works
The simple fixes you get called for most. Up to 10.
Product manuals, your own notes, and what your team checks first.
Short "try this first" steps, with warning signs and what to have ready when they call.
Your most experienced person reads every guide before customers see it. If they wouldn't want a customer doing a step, it comes out.
What each guide includes
- A title with the problem in your customer's words.
- "Before you call, try this": 3 to 5 simple steps.
- "Stop and call us right away if": the warning signs, like a smell of gas, a burning smell, water leaking, sparks, or an error that won't clear.
- "When you call, have this ready": the model number, error code, or when it started.
- Your phone number and booking link at the bottom.
Share them on your website help page, in your booking confirmation email, on a card left after a visit, or in the text you send when someone calls.
The safety rules every guide follows
- Only steps that are safe for anyone with no tools.
- Anything that needs tools, opening a panel or cover, wiring, gas, water lines, chemicals, or ladders always goes under "Call us."
- 3 to 5 steps per guide. One action per step.
- Never a promise that the fix will work.
- Anything unclear in your source comes back to you as a question, not a guess.
Rather write them yourself? The method and prompt are free: Customer Help Guide.
Get Customer Help Guides, Done for You
Buy it and start straight away. You'll be taken to tools.minnsightai.com to check out and begin.
Buy · $199Checkout is on tools.minnsightai.com, MinnSight's secure store.